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Visito

Visito is a platform tailored for the hospitality industry, designed to automate guest communication, support, and booking processes. Through conversational AI, Visito helps hotels provide 24/7 guest support, answer inquiries, and streamline reservations, all while reducing operational costs. The platform integrates seamlessly with popular messaging channels like WhatsApp, Instagram, and Messenger, allowing for efficient and personalized interactions. Visito also integrates with property management software to drive direct bookings and provides AI-powered follow-up engagement, improving overall guest satisfaction and operational efficiency.

Website Link: https://www.visitoai.com/en

Visito – Platform Review

Visito serves hotels and the hospitality sector, aiming to reduce the workload of staff while improving guest engagement and increasing bookings. Its use of conversational AI makes it easy to provide 24/7 support, answer queries instantly, and improve the guest experience. With integrations to popular messaging apps and property management systems, the platform supports real-time interaction and personalized follow-ups, thus driving operational efficiency and guest satisfaction.

Visito – Key Features

  • Conversational AI for Guest Engagement and Support: Offers intelligent, real-time conversations with guests, answering questions, making recommendations, and handling bookings.
  • Real-Time Messaging Across Multiple Channels: Available on WhatsApp, Instagram, and Messenger, enabling immediate and personalized communication.
  • Integration with Property Management Software: Boosts direct bookings by integrating with the hotel’s property management system.
  • WhatsApp CRM: Engages guests throughout their journey, from pre-arrival inquiries to post-checkout follow-ups.
  • Web, iOS, and Android Availability: Accessible across devices for all staff members, ensuring streamlined operations.

Visito – Use Cases

  • Enhancing Guest Experience with 24/7 AI Support: Provide always-on, efficient guest communication on popular messaging platforms, enhancing satisfaction.
  • Driving Direct Bookings: Automate reservation inquiries in real-time, converting them into direct bookings and reducing dependence on third-party platforms.
  • Minimizing Human Workload: Automate responses to frequent guest requests, such as information about amenities or local attractions, freeing up staff for more critical tasks.
  • Improving Property Management: Provide valuable insights across properties to optimize resource allocation and improve guest experience.
  • Boosting Operational Efficiency: Use AI to scale guest interactions without increasing operational workload, ensuring consistent service during high-demand periods.

Visito – Additional Details

  • Created by: Visito Team
  • Category: AI-Powered Hospitality Platform
  • Industry: Hospitality, AI, Customer Engagement
  • Pricing Model: Subscription-based 
  • Access: Web, iOS, and Android platforms