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Airweb

Airweb is an AI-powered customer engagement platform developed by Reality Border, the AI-services division of iQSTEL Inc., a prominent telecommunications and technology provider. The platform is designed to enhance business interactions by providing 24/7 AI-driven sales and support across both web and phone channels. Airweb aims to boost productivity, reduce operational costs, and deliver personalized customer experiences through its advanced AI agents.

Website Link: https://airweb.ai/

Airweb – Platform Review

Airweb offers businesses a comprehensive solution to manage customer interactions efficiently. Its AI agents are capable of engaging in natural, human-like conversations in 57 languages, making it suitable for a global audience. The platform provides seamless integration with websites through AI avatars and offers Smart Call AI for phone interactions, ensuring consistent support across multiple channels. With features like personalized interactions, 24/7 availability, and the ability to capture valuable customer insights, Airweb enhances both sales and support functions, leading to improved customer satisfaction and operational efficiency.

Airweb – Key Features

  • Quick Deployment: Set up and operational in just 2 minutes, allowing businesses to rapidly implement AI-driven support.
  • Multilingual AI Agents: Support for 57 languages, enabling effective communication with a diverse customer base.
  • Website Integration with Avatars: AI avatars can be embedded into websites to provide interactive customer assistance.
  • Customizable Voice Options: Offers human-like and customizable voices to align with brand identity.
  • White-Label Solutions: Available for resellers seeking to offer branded AI agent services.

Airweb – Use Cases

  • Customer Support Enhancement: AI-driven agents handle inquiries, troubleshoot issues, and provide information, reducing the workload on human support teams.
  • Sales Lead Engagement: Automates the qualification and engagement of sales leads, ensuring timely follow-ups and increased conversion rates.
  • Appointment Scheduling: Manages scheduling tasks efficiently, allowing customers to book appointments seamlessly.
  • Survey Conduction: Conducts customer surveys to gather feedback and insights for business improvement.
  • Real-Time Translation and Interpretation: Facilitates communication between parties speaking different languages, enhancing global customer interactions.

Airweb – Additional Details

  • Developer: Reality Border, the AI-services division of iQSTEL Inc.
  • Category: Customer Service
  • Industry: Horizontal
  • Pricing Model: Freemium
  • Access: Closed Source